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neil wilkes · Joined: 26 Dec 2003 Posts: 51 Location: London, England

Please - someone put me out of my misery here.
I have both Quicktime Pro 7.1.3 and TMPGEnc Xpress 3 for handling MOV files, yet neither one will actually do anything with any type of MOV file apart from play them.
I load the MOV into either encoder, it starts off, and there it sits - preparing output. 0% done, and will remain there indefinitely.
Why?
The exact same files encode from both apps on a differentsystem, so it must be a setting somewhere.
I cannot for the life of me work it out, and Apple want £35 to support their own new software as, apparently "Quicktime Pro PC has no complimentary support, even for brand-new purchases"

What am I overlooking?
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RMN · Posted: Wed 17 Jan 2007, 20:35 Post subject:

Have you tried the "magic IT solution" (i.e., uninstall QT and reinstall it)?

RMN
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neil wilkes · Joined: 26 Dec 2003 Posts: 51 Location: London, England

Not yet.
I think that has to come next though.

I will post back.
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Digital Audio Specialists